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social media insights from around the web

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5 Things FedEx Has Learned about Managing Relationships through Social Media 

One of the better articles showing the benefits of a good Social Media interaction strategy

  • Social media expedites your ability to intelligently gather information.
  • Social media humanizes a company
  • Social media allows you to engage in in-depth conversations.
  • Social media uncovers opportunities fast.
  • Social media simply takes you back to basics
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