March 2010
13 posts
2 tags
40 Key Elements to Getting Started In Social Media →
One of the best get started guides you’ll ever find. /by @MichaelFruchter
Are You a Social Media Evangelist? / Frank... →
@FrankDickinson hits a homerun in this post. I’ve called myself a social media evangelist for sometime and he outlined the role I seek to fulfill.
Talk about others
Talk about tech that can help others
Media Curation Is Now Consumer-Generated →
The result of this change is a shift that puts power back in the hands of the customer, and no longer allows products or brands to ignore unhappy customers because they’ve got so many more. Subtle shifts, as return visits on Foursquare decline for a national chain or brand will surface quickly — and other unhappy customers will vote with their feet or their wallets.
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Social CRM: The New Rules of Relationship Management
3 tags
4 Ways to Use Twitter to Capture Customers →
I love this advice from the Social Media Examiner
Go Local with Twitter GeoTargeting
Join the Conversation
Do Something Unique (good idea but their example isn’t)
Use Contest
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Twitter 101 | A Refresher In @ Replies →
Do you really understand how Twitter replies work? @adamsconsulting wrote a very clear explanation
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How to Track Twitter Friendships for Business and... →
Definitely not the same old ideas. Some new tips and tools to help you find and track friends on Twitter.
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ROI: How to Measure Return on Investment in Social... →
3 tags
Learn from the Best: Getting Started With Social... →
An amazing resource of links and advice. Consider it must read for SMBs
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Social media simply takes you back to basics “Social media” can seem like a...
– 5 Things FedEx Has Learned about Managing Relationships through Social Media
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5 Things FedEx Has Learned about Managing... →
One of the better articles showing the benefits of a good Social Media interaction strategy
Social media expedites your ability to intelligently gather information.
Social media humanizes a company
Social media allows you to engage in in-depth conversations.
Social media uncovers opportunities fast.
Social media simply takes you back to basics
2 tags
7 Insanely Useful Ways to Search Twitter for... →
Leveraging Google and Twitter search for narrowing your focus. Great tips!